Work with Blackboard Collaborate

Find Blackboard Collaborate

Blackboard Collaborate is located in the Details & Actions list on the left side of the Content section of a course.

Details an Actions section of course, Blackboard Collaborate highlighted

Find Collaborate Session Panel

The Collaborate Session panel opens automatically when one creates a new session by clicking the CREATE SESSION button on the Collaborate page.

Collaborate page, Create Session button highlighted

To get information and modify settings on an existing session (or course room), open the session options and choose EDIT SETTINGS on a course room, EDIT SESSION SETTINGS on a session.

options menu, edit settings highlighted

Collaborate Basics

In this short video, we cover the basics of running an online class using Blackboard Collaborate, including sharing your video, sharing a slideshow, polling, and the basics of breakout groups.

 

Start or Stop a Collaborate Recording

To start recording a Collaborate session, click the three-line "hamburger" button in the upper left corner of the screen to open the Session Menu, then click START RECORDING.

animation of three-line button press, followed by clicking START RECORDING

To Stop recording, re-open the Session Menu, then click STOP RECORDING.

session menu, stop recording highlighted

Report Collaborate Issues to Blackboard

If you are experiencing a problem or problems with Blackboard Collaborate such as bad audio or video, or room disconnections, please use Collaborate’s Report an Issue tool to help us make Blackboard aware of your problem.

To report an issue:

First, open the SESSION MENU by clicking the three-line button in the upper-left of your Collaborate session window. Then choose Report an Issue.

Animated image of session menu button being clicked, then report an issue button being clicked.

This will open the Report an Issue panel on the left-side of the page. Check the appropriate boxes to indicate the issue you are having. If the boxes are insufficient to describe your issue, use the text box to provide more detailed information.

report an issue panel

Click SUBMIT at the bottom of the panel to report your issue.