YuJa Video Authentication Error

If you are experiencing issues with video not playing from the YuJa Media Library, such as the "Video is private" message displayed below, it may be related to your adblock software.

video is private window

If you disable your adblock (or add an exception for media from yuja.com), you should be able to view the media in question. 

Please contact the Center for Excellence in Teaching & Learning (email Ask-CETL@udmercy.edu directly or use the form at the bottom of this page) if you continue to have access issues. 

In your message, please include a screenshot of the error (to screenshot on Windows, hit CTRL+SHIFT+S; on Mac, CMD+SHIFT+3), the course site ID for the class where you're having difficulty, and let us know where we can find the video inside the course.